Troubleshooting Your Chromebook

Do this first!

This simple Hardware Reset can fix a multitude of Chromebook issues.

  • If you’re having any issues with your Chromebook please try this simple hardware reset first. It takes less than two minutes and has fixed most issues thus far including microphone, camera, connectivity, printer, etc.
  • To perform a hardware reset click here and follow the simple step-by-step instructions.

Do this second!

Check for Updates

Common Troubleshooting Beyond a Reset and Updates



Internet Connection

Hardware and System Problems

  • Click here to find how to fix battery, Bluetooth, camera, sound, keyboard, operating system, slow or crashing, etc.

Chromebook Help Center

  • Need something else? Try the Chromebook help center. You can browse their list or type what you need in the search bar.

Please Help!